There is no continue or play button

I am stuck in an activity, there is no continue button or no play button for a video, what should I do?

Steps to follow if this problem occurs: 

1. Close the window fully

2. Re-launch the program and the module

3. Module will provide you options to continue - click "Continue where I was"

4. If this does not resolve the issue, please clear your cache and cookies and try one more time.

5. If this is still not successful please try an alternative browser Edge, IE11 or Chrome.

6. If you need help with any of these steps or this does not resolve your problem please contact us via the Live Chat or email